Step 2: Click on General from the left menu. To update Safari on your Mac, you need to update the macOS version. Step 5: If an update is available, restart the browser to install it.Īfter that, check if audio works fine in WhatsApp Web. ![]() Step 4: Select About Chrome from the left menu. Step 2: Click the three dots in the top-right corner. If none of the solutions work, your last resort is to update the web browser on your computer and try logging in again to WhatsApp Web. ![]() You can read our post if your phone is not scanning WhatsApp Web QR code. Step 3: Scan the QR Code again to log in and check if the problem is solved. Step 1: On your WhatsApp Web page, click the three dots on top of the left menu. The steps to log out of WhatsApp Web are same for Mac and Windows users. You can try logging in again to your WhatsApp Web account after making the changes mentioned in the steps above. This is just like how you would force quit and relaunch an app on your phone to give it a fresh start. Step 9: Close the window and check if the problem is solved. Step 8: Click on ‘Allow Audio and Video’ next to Autoplay. Step 7: Click on the Permissions tab in the new pop-up window. Step 4: Click the Lock icon in the left side of the tab. Step 3: Play the audio clip or video sent by your contact. Step 2: Open the WhatsApp Web in a tab and sign in to your account. Step 1: Open Firefox on your Mac or Windows PC. The steps remain the same for Mac and Windows users. Step 7: Click anywhere in the webpage to close the menu and check if the problem is solved. Step 5: In the pop-up window, click the drop-down menu next to Auto-Play. Step 3: Click on Safari in the top-right corner of the Menu Bar. Step 2: Open the WhatsApp Web in a tab and access your account. ![]() Step 7: Close the Site Settings tab and check if the problem is solved. Step 5: Scroll down and click the drop-down menu next to Sound. Step 3: Click the Lock in left side of the address bar. The steps are the same for Mac and Windows users. Here’s how you can check and configure that setting to see if the problem gets solved. One of them is Autoplay that takes care of playing audio while accessing media on WhatsApp Web. Check Browser Privacy SettingsĮvery web browser gives you access to Privacy and Security settings to control various site permissions. Step 4: Close the window and open WhatsApp Web on your browser to check if the problem is solved. Step 3: Check the Volume slider and increase the levels as per your choice. Step 2: Click on Sound on the right pane. Step 1: Click the Start icon on your Windows computer, type Settings, and press Enter. Step 4: Close the Settings window and open WhatsApp Web on your browser to check if the problem is solved. We suggest using the slider to increase the volume levels. Step 3: Scroll down and check the Output Volume level. Step 2: Click on Sound from the left menu. Step 1: Press Command + Spacebar to open Spotlight Search, type System Settings, and press Return. Here’s how you can check the volume levels. If you still cannot hear the audio despite unmuting the tab, you can inspect if the low volume levels on your Mac or Windows PC. Step 4: If you see a Muted Audio logo in the left side of the tab, click on the icon to unmute the tab.Ģ. Step 3: Play the media file sent by your contact. Step 1: Open Firefox on your Mac or Windows PC. Step 4: If yes, click on the logo to unmute the tab and check if the problem is solved. Step 2: Open WhatsApp Web in a tab and sign in to your account. Step 1: Press Command + Spacebar to open Spotlight Search, type Safari, and press Return. Step 4: If yes, right click on the tab and select Unmute Site. Step 3: Play the audio clip or video sent by your contact.Ĭheck if you can see a Muted Audio logo in the right side of the tab. Step 2: Visit WhatsApp Web and sign in to your account. ![]() Step 1: Open Google Chrome on your Mac or Windows PC. The following steps remain the same for Google Chrome on Mac and Windows. We’ll share the solutions for the popular browsers. So you can check if that is the case for WhatsApp Web in your browser on Mac or Windows PC. Check if the Current Tab Is MutedĮvery browser gives you the option to mute audio for a specific tab. If you face the same, here are the best fixes for no audio in WhatsApp Web on Mac and Windows. Some users report that they cannot hear the audio of video files, voice messages, and audio files on WhatsApp Web. What if you cannot hear the audio while playing a Voice Message or a video sent by your contact? It will load all your chats, images and videos in a browser. If you don’t like to install the WhatsApp app on your Mac or Windows PC, you can just open your web browser and use WhatsApp Web.
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